At Clock Mobility, we are often asked why we don't call our mobility vans, "handicap vans." While there are a number of reasons for this, the most direct answer is that our customers are not defined by their disabilities. Their disabilities are not an element of their personal identity, they don't define them as a person. Instead, we strive to use "person-first terminology" that communicates a different message: that their disability isn't their defining characteristic and that it is just a small part of who they are.